Quick answers about Caredence pricing, features, switching providers, security, and how the platform works for daycare centers and parents.
Daycare management software is a single platform that handles attendance, billing, parent communication, staff records, and compliance reporting for childcare centers. It replaces spreadsheets, paper sign‑in sheets, and separate apps. Caredence covers all of these in one system.
Caredence is built for daycare owners, directors, administrators, teachers, and parents. Owners and directors use it for reporting, billing, and compliance. Teachers use it for attendance and daily reports. Parents use it for updates and payments.
Apply for founding-center access. Applying does not guarantee acceptance. We review your application and, if approved, email you to arrange a brief onboarding session and activate your center account. After activation, add your classrooms, children, families, and staff, then begin using attendance, billing, or parent communication. Your 24 months of free access start at account activation. We do not promise a review or setup timeline.
Yes. The multi‑site plan includes per‑location classrooms, staff, billing, and reporting, plus a rollup dashboard across all centers. You manage everything from one login.
Any modern browser on iPhone, Android, iPad, Chromebook, Windows, or Mac. Staff can use a tablet at the classroom door; parents use their phones; owners use laptops for reporting.
Approved founding centers get all available features free for 24 months from account activation. Current standard plans start at $59/month: $59 per month for the Starter plan, $129 per month for the Center plan, and custom pricing for multi‑site operators. Pricing is based on center size and the number of children. There are no setup fees or long‑term contracts.
Yes. Parents can pay by card through their parent portal. Payments are applied to the correct invoice and the balance updates automatically.
Yes. You can set weekly, biweekly, or monthly tuition schedules per child. Caredence generates and sends recurring invoices on the schedule you choose.
Yes. You can export payment history, outstanding balances, and revenue reports by date range or center. Exports are available in formats ready for accounting software.
Yes. Staff can send a payment reminder to both listed guardians from any unpaid invoice. Centers can also turn on automatic reminders that go out before the due date, on the due date, and after it's overdue. Outstanding balances stay visible on the financial dashboard.
Autopay is available now: parents or staff can turn it on so each recurring invoice is charged to the saved card when it's created. Parents get a receipt emailed after each online card or autopay payment, and can download a receipt for any paid invoice from Payment History in the parent portal. Parents can also download year-end tax statements from the parent portal. Parents can also pay by card online and see their payment history and balance.
Parents sign their child in and out from their phone using the parent portal, and staff can check a child in from a classroom device. Every check‑in and check‑out is timestamped automatically and recorded against the child.
Yes. Caredence shows each classroom's enrolled children against its capacity and flags rooms that are full, updating as children are checked in and out.
You can pull attendance by child, classroom, or date range, with check-in and check-out timestamps on every record.
Staff can check the child in manually from a classroom tablet or the dashboard. The system records who made the entry and when, so the audit trail stays complete.
Yes. Parents install Caredence from the Apple App Store or Google Play for push notifications, photos, and daily reports. Caredence is available on the Apple App Store and Google Play, and also works in any modern browser.
Parents receive daily reports with meals, naps, and activities. They also get photos, messages, announcements, and push notifications for check‑ins and check‑outs.
Yes. Staff can share photos with a specific child's family. Photos are never shared across families, and only approved family members can see them.
Yes. Teachers can send one‑on‑one or classroom‑wide messages inside Caredence. They do not need to share personal phone numbers or email addresses.
Caredence encrypts data in transit and at rest, uses role‑based access controls, and maintains activity records for check‑ins, payments, and messages. Only authorized staff can access center records.
No. Parents can only see information about their own children. Staff access is limited by role, so teachers see only the classrooms and children assigned to them.
Caredence records timestamps for attendance, billing, and messaging activity, which helps with internal review and documenting your program.
Our team can walk you through Caredence and answer anything specific to your center.
