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    Daycare software FAQ

    Everything daycare owners ask before signing up for Caredence — pricing, setup, data security, migrations, and how parents use it.

    How much does Caredence cost?

    Approved founding centers get all available features free for 24 months from account activation. Current standard plans start at $59/month for small and home-based programs, with a $129/month plan for single-location centers and custom pricing for multi-site operators. There are no setup fees, no per-feature add-ons, and no long-term contracts. See the pricing page for current details.

    How long does it take to set up Caredence?

    Apply for founding-center access. Applying does not guarantee acceptance. We review your application and, if approved, email you to arrange a brief onboarding session and activate your center account. After activation, add your classrooms, children, families, and staff, then begin using attendance, billing, or parent communication. Your 24 months of free access start at account activation. We do not promise a review or setup timeline.

    How does Caredence secure my data?

    Caredence encrypts data in transit and at rest and uses role-based access controls. Only staff you authorize can see child records, and parents only see information about their own children. Card details are handled by our payment processor and never stored by Caredence.

    Can I switch from another daycare management system?

    Yes. Child profiles and staff lists can be imported from a spreadsheet, and family, billing, and tuition records can be set up before you switch over. You can run your current system in parallel during the cutover.

    Do parents need to download an app?

    Parents install Caredence from the Apple App Store or Google Play for push notifications, photos, and daily reports. Caredence is available on the Apple App Store and Google Play, and also works in any modern browser.

    Does Caredence work for multi-location daycare operators?

    Yes. You can manage multiple centers and locations from one login, with classrooms, staff, children, and financial reporting scoped per location.

    What devices does Caredence run on?

    The Caredence apps run on iPhone, iPad, and Android, and Caredence also works in any modern browser on Chromebook, Windows, and Mac. Staff can use a tablet at the classroom door for check-in, owners use a laptop for reporting, and parents use their phone.

    Do you offer training and support?

    Yes. New centers get onboarding help, a setup checklist, and email support. There is no per-seat support fee.

    Still have a question?

    Email [email protected] or browse our operations blog.

    Apply for free access